"Reducing Costs on Outsourced Warranty Claims Processing"

 

 

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AUTOMOTIVE DOCUMENT SCANNING

 

Did you know that the second largest charge back during a warranty audit is for missing documentation?

We have the solution for this problem. We are proud to be a provider of Pinnacle Knowledge Management System by Vircosoft.  We will provide you an automotive document scanning solution that will reduce costs and save time.

This is a fast and easy way to save all of your repair orders and all the supporting documentation in one safe place. Not only will you not worry about missing documentation again, but no more misfiling documents into those dreaded filing cabinets.

Having the extra space alone will pay for the package in itself!

Not only will you be able to scan repair orders but every single piece of paper you generate or receive can be in electronic form. Just think if you were to have a devastating fire you still would have all of your documentation and nothing would be lost.

Contact us today for more information!

BENEFITS

  • Elimination of VIN foldersNO mis-filing!
  • Service Advisors will have the ease of retrieving VIN folders without leaving your service  customers!
  • Is the manufacturer requesting a repair order with all supporting documentation? Retrieve it from the system within seconds and send it e-mail! NO MORE FAXING!
  • Scheduled for a dreaded warranty audit? The manufacturer's auditor can sit at one of your terminals and review repair orders and supporting documentation without disturbing anyone to pull VIN folders! 
  • Scan all of your sales deals. If the bank or whoever needs a document, just retrieve the document and send it by e-mail!  
  • Scan all of your parts statements and parts invoices.
  • Scan all of your Financials, vendor invoices, and all checks.
  • Scan all of you Human Resources forms, W2's, 1099's and all employee files!
  • Scan virtually every piece of paper you receive manually or electronically.
  • The system is totally secured. Dedicated administrator at you dealership assigns passwords and security levels for employees. Monitor who is accessing documents; restrict printing and e-mailing of documents to assigned users!
  • Disaster Recovery - mirrored drives on the server, archive to CD-R or DVD-R and/or off site back up facilities.
  • Improved access to documents - once scanned forever accessible.
  • Retention scheduling - documents  that must or should be destroyed after a certain period of time, can automatically be scheduled for off line or permanent removal from the system. 
  • Savings Costs - filing a retrieval costs; less time spent searching for missing documentation, elimination of hourly filing clerks, reduced storage requirements.
  • Uses open standards and open data formats for all data and images - ANSI SQL database, TIFF images from scanners, HTML documents for report imports, PDF documentation.
  • Can be integrated with virtually any main line business system: Reynolds & Reynolds, ADP, Oracle Business systems, etc....for data extraction and report capture.

Contact us today for more information!

     

 

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"Reducing Costs on Outsourced Warranty Claims Processing"

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